Crisis Services
These services are available 24/7 and are free or low-cost, offering support for mental health, suicide prevention, and emotional distress.
Need Help Now? You're Not Alone
Are you or someone you know experiencing emotional distress, feeling overwhelmed, or having thoughts of suicide?
You're not alone — help is available. The services listed below provide free or low-cost, confidential support 24 hours a day, 7 days a week. Whether you're in crisis, concerned about a loved one, or simply need someone to talk to, trained professionals are ready to listen and help.
For local support please select your closest country
Australia
Kids Helpline Australia
A free and confidential service for young people aged 5 to 25, providing phone, webchat, and email support with qualified counsellors.
Lifeline Australia
Lifeline offers 24/7 support by trained crisis counsellors for anyone experiencing emotional distress, suicidal thoughts, or mental health challenges. Support is available via phone or online chat.
United Kingdom
Childline
Childline offers private and safe support for anyone under 19, whether you're feeling anxious, upset, scared, or need help with anything on your mind.
Samaritans
A free, 24/7 support for anyone struggling to cope, feeling overwhelmed, or in emotional pain — no matter the issue. Calls are completely confidential and can be made from any phone.
United States
988 Suicide & Crisis Lifeline
A 24/7 lifeline providing free and confidential support for mental health struggles, suicidal thoughts, or substance use crises. You can call, text, or chat with a trained responder.
Crisis Text Line
Free, 24/7 text-based support from trained volunteers for anyone in crisis, including anxiety, self-harm, and emotional distress.
Europe
EU-wide Emotional Support
A harmonised helpline number available in most EU countries, connecting callers to trained volunteers offering emotional support and a listening ear.
France – SOS Suicide
A confidential listening and support line for those experiencing suicidal thoughts or deep emotional distress, available every day.
Germany – Telefonseelsorge
A free and anonymous 24/7 service offering support for emotional crises, depression, or suicidal thoughts by phone or online chat.
Canada
Kids Help Phone
A national 24/7 support service for youth, offering phone, text, and online counselling with professional responders on any issue, big or small.
Talk Suicide Canada
Offers 24/7 support for people in crisis, experiencing suicidal thoughts, or worried about someone else. Text support is available between 4pm and midnight (ET) by texting 45645.
Singapore
Samaritans of Singapore (SOS)
A 24/7 suicide prevention hotline providing emotional support to people in crisis or experiencing distress, with multilingual assistance available.
Hong Kong
Caritas Family Crisis Line
Provides crisis counselling and support for families and individuals dealing with stress, conflict, or emotional distress.
The Samaritans Hong Kong
A 24/7 English-language support line for anyone experiencing emotional crisis, suicidal thoughts, or mental health difficulties.
New Zealand
Lifeline Aotearoa
A 24/7 helpline offering confidential support to anyone feeling overwhelmed, distressed, or thinking about suicide.
Youthline
Offers phone, text, and online support for young people in New Zealand, with a focus on wellbeing, connection, and early intervention.